Neenah Foundry Credit Union Privacy Notice

Neenah Foundry Credit Union, a member owned financial institution, is committed to providing you with competitive products and services to meet your financial needs and help you attain your goals. We are equally committed to protecting the privacy of our members. We are required by federal law to give you this privacy notice. It describes NFCU's privacy policy and practices concerning the personal information we collect and disclose about our members. It also includes information about who receives personal and sometimes non-public information from us as we conduct the business of the credit union.

Information We Collect About You

NFCU collects non-public personal information about you from the following sources: 

• Information we receive from you on applications and other forms 
• Information about your transaction history with us 
• Information we receive from a consumer reporting agency, your credit worthiness 
• Information obtained when verifying the information you provided on an application or other forms. This may be obtained from your current or past employers, or from other institutions where you conduct financial transactions.

We may disclose all of the information we collect, as described, as permitted by law.

Parties Who Receive Information From Us 

NFCU may disclose non-public personal information about you to the following types of third parties: o Financial service providers, such as insurance companies, securities broker - dealer and mortgage service companies. o Non-financial companies, such as consumer reporting agencies, data processors, check/share draft printers, financial statement publishers, retailers, plastic card processors, direct marketers, non- profit organizations or charities and government agencies.

NFCU may also work closely, in joint agreements with others, to offer products and services to meet member needs. As a result, we may share your nonpublic personal information with each other as permitted by law.

Disclosure of Information to Parties that Provide Services to Us

In order for us to conduct the business of the credit union, we may disclose some or all of the information we collect, as described previously. These are companies or other financial institutions, with which we have joint marketing agreements that perform marketing or other services on our behalf. Key strategic relationships with third parties are important to be competitive and give you certain financial opportunities. From time to time, we may disclose nonpublic personal information about you under circumstances as permitted or required by law. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, and follow your instructions as you authorize or protect the security of our financial records.

To protect our members' privacy, we only work with companies that agree to maintain strong confidentiality protections and limit the use of information we provide. We do not permit these companies to sell the information we provide to other third parties.

Disclosure of Information about Former Members

If you terminate your membership with Neenah Foundry Credit Union, we will not share information we have about you, except as permitted or required by law, such as a credit reporting agency.

Fair Credit Reporting Act Disclosure Information taken from credit reports may be exchanged. NFCU is permitted by law to share, with affiliates, any information about our transactions or experiences with you. Affiliates are companies that are controlled, usually with a contract, by NFCU. These could be Credit Union Service Organizations or other business partners with whom we have contracted for specific services.

How We Protect Your Information

We realize we have a longstanding trust in restricting access to non-public personal information about you. We maintain physical, electronic, or procedural safeguards that comply with federal regulations to guard your non-public information. Only those employees who need to know have access. We select strategic partners who are just as committed to protecting member privacy while providing quality products and services.

Neenah Foundry Credit Union product diversification requires information sharing with third parties, i.e. demographic mailing for special discounted programs or sales like Enterprise, Sam's Club, or premium products like CUNA insurance opportunities. In most circumstances, it is just the sharing of your name and address because you are a member of NFCU.

What Members Can Do to Help

NFCU is committed to protect the privacy of its members. Members can help by following these simple guidelines: 

•  Protect your account numbers, plastic card numbers, PINs (personal identification numbers), access numbers or passwords. Never keep your PIN with your card or access numbers with your account numbers. This could provide free access to your accounts if lost or stolen.
• Keep your information with us current. If your address or phone number changes, please let us know. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately.
• Use caution when disclosing your account numbers, social security numbers, etc. to other people.

If someone calls you explaining the call is on behalf of the credit union and asks for your account number, access code or PIN, you should beware. Official credit union staff will have access to your information and will not need to ask for it.

Let us know if you have questions. Please do not hesitate to call us - we are here to serve you! If, after reading this notice you have questions please contact us at 920-725-2191 or toll free at 877-725-2191. Or write to: Privacy Notice Neenah Foundry Credit Union P.O. Box 382 Neenah, Wisconsin 54957